Therefore™ Online System Status

Scheduled Maintenance

Therefore™ Online Planned Maintenance AnnouncementPlanned Maintenance

Schedule

July 15, 2020 08:00 - 09:00 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Single Sign-On, Reporting Tools, Email Sending, MFP/MEAP App

Locations

US

Description

As of the 15th July, all users who are still running a very old version of the installed Therefore™ client (older than 2018 Update 3) will be required to upgrade it to the latest version. This means that when users open the Therefore™ Navigator, Capture Client, or other installed Therefore™ applications, they will receive a pop-up window asking them to upgrade or close the software.

Therefore™ Online Planned Maintenance AnnouncementPlanned Maintenance

Schedule

July 15, 2020 13:00 - 14:00 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Single Sign-On, Reporting Tools, Email Sending, MFP/MEAP App

Locations

Australia

Description

As of the 15th July, all users who are still running a very old version of the installed Therefore™ client (older than 2018 Update 3) will be required to upgrade it to the latest version. This means that when users open the Therefore™ Navigator, Capture Client, or other installed Therefore™ applications, they will receive a pop-up window asking them to upgrade or close the software.

Therefore™ Online Planned Maintenance AnnouncementPlanned Maintenance

Schedule

July 15, 2020 14:30 - 15:30 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Single Sign-On, Reporting Tools, Email Sending, MFP/MEAP App

Locations

SE Asia

Description

As of the 15th July, all users who are still running a very old version of the installed Therefore™ client (older than 2018 Update 3) will be required to upgrade it to the latest version. This means that when users open the Therefore™ Navigator, Capture Client, or other installed Therefore™ applications, they will receive a pop-up window asking them to upgrade or close the software.

Therefore™ Online Planned Maintenance AnnouncementPlanned Maintenance

Schedule

July 15, 2020 14:30 - 15:30 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Single Sign-On, Reporting Tools, Email Sending, MFP/MEAP App

Locations

India

Description

As of the 15th July, all users who are still running a very old version of the installed Therefore™ client (older than 2018 Update 3) will be required to upgrade it to the latest version. This means that when users open the Therefore™ Navigator, Capture Client, or other installed Therefore™ applications, they will receive a pop-up window asking them to upgrade or close the software.

Therefore™ Online Planned Maintenance AnnouncementPlanned Maintenance

Schedule

July 15, 2020 19:00 - 20:00 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Single Sign-On, Reporting Tools, Email Sending, MFP/MEAP App

Locations

EU

Description

As of the 15th July, all users who are still running a very old version of the installed Therefore™ client (older than 2018 Update 3) will be required to upgrade it to the latest version. This means that when users open the Therefore™ Navigator, Capture Client, or other installed Therefore™ applications, they will receive a pop-up window asking them to upgrade or close the software.

Web Client