Planned Maintenance In Progress

Updated a few seconds ago

Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/therefore-2025-feature-preview/ The system will be unreachable for short periods during the event.

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP

Locations

India

Schedule

June 10, 2025 14:30 - 17:30 UTC


June 10, 2025 14:30 UTC
[Update] The upgrade started. The system will be unreachable for short periods during the event. We will notify you as soon as the upgrade is completed.

Scheduled Maintenance

Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Schedule

June 16, 2025 14:00 - 17:00 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP

Locations

Japan

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/therefore-2025-feature-preview/ The system will be unreachable for short periods during the event.

Web Client




Planned Maintenance

Windows Client




Planned Maintenance

Mobile App – Therefore™ Go




Planned Maintenance

Workflow




Planned Maintenance

Smart Capture




Planned Maintenance

eSignature




Planned Maintenance

Reporting Tools




Planned Maintenance

Email Sending




Planned Maintenance

MFP/MEAP App




Planned Maintenance

Content Connector




Planned Maintenance

FTP




Planned Maintenance

Locations

0

Active Incidents

1

Active Maintenances

4

Days Since Last Incident

History (Last 7 days)

Not possible to connect to the systemService Disruption

Incident Status

Service Disruption


Components

Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP


Locations

SE Asia



June 6, 2025 03:31 UTC
[Resolved] System is operational again, we will provide more info as soon as possible

June 6, 2025 02:28 UTC
[Investigating] It may currently not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information.
Not possible to connect to the systemService Disruption

Incident Status

Service Disruption


Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP


Locations

US



June 5, 2025 19:25 UTC
[Resolved] The issue has been fixed and the system is fully operational again.

June 5, 2025 18:44 UTC
[Investigating] It currently may not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information.
Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/therefore-2025-feature-preview/ The system will be unreachable for short periods during the event.


Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP


Locations

SE Asia


Schedule

June 5, 2025 13:00 - June 5, 2025 16:00 UTC


June 5, 2025 15:50 UTC
[Update] The upgrade is completed. The system is fully operational again.

June 5, 2025 13:00 UTC
[Update] The upgrade started. The system will be unreachable for short periods during the event. We will notify you as soon as the upgrade is completed.
Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/therefore-2025-feature-preview/ The system will be unreachable for short periods during the event.


Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP


Locations

EU


Schedule

June 3, 2025 19:00 - June 3, 2025 22:00 UTC


June 3, 2025 21:50 UTC
[Update] The upgrade is completed. The system is fully operational again.

June 3, 2025 19:00 UTC
[Update] The upgrade started. The system will be unreachable for short periods during the event. We will notify you as soon as the upgrade is completed.