All Systems Operational

Updated a few seconds ago

Web Client




Operational

Windows Client




Operational

Mobile App – Therefore™ Go




Operational

Workflow




Operational

Smart Capture




Operational

eSignature




Operational

Reporting Tools




Operational

Email Sending




Operational

MFP/MEAP App




Operational

Content Connector




Operational

FTP




Operational

Locations

0

Active Incidents

0

Active Maintenances

3

Days Since Last Incident

History (Last 7 days)

Not possible to connect to the EU systemPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP


Locations

EU


Postmortem

https://support.therefore.net/support/solutions/articles/77000584204-incident-from-july-08-2025-not-possible-to-connect-to-the-system-


July 8, 2025 08:12 UTC
[Resolved] The system is operational again; we will provide more info as soon as possible

July 8, 2025 08:06 UTC
[Investigating] It may currently not be possible to connect to the EU system. We are investigating the issue and will give an update as soon as we have new information.

July 8, 2025 07:44 UTC
[Investigating] It may currently not be possible to connect to the EU system. We are investigating the issue and will give an update as soon as we have new information.