All Systems Operational

Updated a few seconds ago

Scheduled Maintenance

Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Schedule

May 27, 2026 13:00 - 16:00 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP

Locations

SE Asia

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/coming-soon-therefore-2026/ The system will be unreachable for short periods during the event.
Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Schedule

June 2, 2026 14:30 - 17:30 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP

Locations

India

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/coming-soon-therefore-2026/ The system will be unreachable for short periods during the event.
Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Schedule

June 9, 2026 13:00 - 16:00 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP

Locations

Australia

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/coming-soon-therefore-2026/ The system will be unreachable for short periods during the event.
Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Schedule

June 15, 2026 07:00 - 10:00 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP

Locations

Canada

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/coming-soon-therefore-2026/ The system will be unreachable for short periods during the event.
Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Schedule

June 17, 2026 19:00 - 22:00 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP

Locations

UK

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/coming-soon-therefore-2026/ The system will be unreachable for short periods during the event
Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Schedule

June 22, 2026 07:00 - 10:00 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP

Locations

US

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/coming-soon-therefore-2026/ The system will be unreachable for short periods during the event
Therefore™ Online Planned Upgrade AnnouncementPlanned Maintenance

Schedule

June 29, 2026 19:00 - 22:00 UTC

Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP

Locations

EU

Description

The system will be upgraded to the next Therefore™ Online Release. For more information about this release, please check the following page: https://therefore.net/blog/coming-soon-therefore-2026/ The system will be unreachable for short periods during the event.

Web Client




Operational

Windows Client




Operational

Mobile App – Therefore™ Go




Operational

Workflow




Operational

Smart Capture




Operational

eSignature




Operational

Reporting Tools




Operational

Email Sending




Operational

MFP/MEAP App




Operational

Content Connector




Operational

FTP




Operational

Locations

0

Active Incidents

0

Active Maintenances

0

Days Since Last Incident

History (Last 7 days)

Not possible connect to the systemOperational

Incident Status

Operational


Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP


Locations

EU



May 12, 2026 15:34 UTC
RESOLVED

The system is operating normally. Monitoring has not identified any further issues, and the service remains stable. We will continue to observe the system and will share updates if necessary.

May 12, 2026 15:26 UTC
INVESTIGATING

It currently may not be possible to connect to the system. We are investigating the issue and will give an update as soon as we have new information.
Document saving/retrieving and other actions may not workPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP


Locations

India



May 12, 2026 11:45 UTC
RESOLVED

It is now possible to save, retrieve, and update documents successfully. We will provide the post-mortem analysis afterwards.

May 12, 2026 11:39 UTC
INVESTIGATING

It is not possible to complete actions that involve saving new data, document retrieval or updating existing data.
Document saving/retrieving and other actions may not work Service Disruption

Incident Status

Service Disruption


Components

Web Client, Windows Client, Mobile App – Therefore™ Go, Workflow, Smart Capture, eSignature, Reporting Tools, Email Sending, MFP/MEAP App, Content Connector, FTP


Locations

India



May 12, 2026 06:33 UTC
RESOLVED

It is now possible to save, retrieve, and update documents successfully. We will provide the post-mortem analysis afterwards.

May 12, 2026 06:19 UTC
INVESTIGATING

It is not possible to complete actions that involve saving new data, document retrieval or updating existing data.