All Systems Operational

Updated a few seconds ago

Web Client




Operational

Windows Client




Operational

Mobile App – Therefore™ Go




Operational

Workflow




Operational

Smart Capture




Operational

eSignature




Operational

Reporting Tools




Operational

Email Sending




Operational

MFP/MEAP App




Operational

Locations

0

Active Incidents

0

Active Maintenances

2

Days Since Last Incident

History (Last 7 days)

SQL Reporting services is currently not workingOperational

Incident Status

Operational


Components

Reporting Tools


Locations

EU



April 15, 2024 08:13 UTC
[Resolved] Issue is fixed. The SSRS is up and running.

April 14, 2024 22:04 UTC
[Investigating] SSRS is currently not working. We are about to analyze the issue.
Connecting to the system is slower than usual for some usersDegraded Performance

Incident Status

Degraded Performance


Components

Web Client, Windows Client, Mobile App – Therefore™ Go, MFP/MEAP App


Locations

EU



April 10, 2024 06:58 UTC
[Resolved] The system is back to normal. The issue resolved itself and we are investigating the root cause. Once we have more information an Incident Report will be linked to this status entry.

April 10, 2024 05:58 UTC
[Investigating] The system response time is slower than usual for a set of users. These users may experience delays in processing requests and have to wait for things to load which normally should be fast.